A strong claims management programme will ensure that both future premium costs can be controlled and employees will focus on managed return to work plans where necessary – early intervention will have a significant positive impact on your safety culture as well.
WCD can help you with complex advice and plans tailored to your business that will produce significant impacts on your costs and productivity.
Complex Claims Advice Do you feel some of your claims are “stuck” or have other complicated factors involved which is preventing a resolution? Are you unsure what to do next? WCD offer independent guidance in dealing with complex claims and will advise an Employer of their rights and obligations within the relevant State or Federal …
WCD has a number of injury management specialists who can offer advice on best practice principles of injury management systems. Each injury management adviser has extensive experience over a wide range of industries. The adviser is able to provide your personnel with technical advice and assistance in the development, implementation and maintenance of injury management …
A good relationship with your Insurer or Agent is critical. However, there are times, for whatever reason, when that relationship is not operating effectively or efficiently. Moving to another provider without addressing the issues that have caused problems may only provide a short-term solution. Taking the time to attempt to reconcile any issues can deliver …
Clear, concise and compliant documentation is vital for an effective injury management system. WCD are able to assist your organisation in the development and review of injury management and rehabilitation documentation including policies, procedures, manuals, templates and letters. We can review process flow to ensure documentation reflects the actual and required processes and remains relevant …
Whilst most Employers work closely with the Insurer/Claims Agent who will be managing their claims, this is often not the case with the providers of external services who can have a significant impact on the cost of each claim. These associated providers are: Solicitors Rehabilitation Specialists Investigators Medical Providers A formal selection process is recommended …
Rehabilitation and Return to Work Initiatives Employers who enjoy “good” performance in this area control claim costs by having responsive rehabilitation and injury management models in place. WCD review your current systems, practices and attitudes and identify where improvements can be made in effective return to work of claimants. This can often involve some specific …
Kristine Gatt
WCD – Worker's Compensation Solutions proudly supports the Learning for Life Autism Centre. The team at Learning for Life are a passionate and dedicated group of people and we consider them an extension of our WCD team, as they reflect the spirit of care and helping in the community that we have in our own business.
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